Can I Do It Again?

Once you’ve done the room, obviously you would ruin the show for other participants. However if you would like to come back with another group of friends, we allow one free observer to game. You won’t be allowed to help in anyway, but you can enjoy watching your friends try.

What Happens if I'm Late?

The game begins at exactly the time prescribed. If you are late you will not be allowed into the room. If another show that day has openings, we will try to accommodate, however there will be no refunds. Please try to arrive at least 15 minutes before the game begins.

Do I need to have 12 people to go?

The maximum capacity of each game is 12, but you do not have to have 12 people in your group to play the game. We will put you with other gamers.

What if I can't solve the riddle or clue?

What if I can't solve a riddle or clue?

That’s why teamwork is so important. Work as a group to solve the clues.

Can I use my cell phone?

Cell phones, cameras, and other electronic devices are not allowed into the room.

What do I need to bring with me?

What do I need to bring with me?

Bring your inner detective. Nothing else is required or allowed into the room.

Can I just have my group in a room?

Can I just have my group in a room?

If you want to have just your friends or family experience the game, simply purchase all the tickets for a show.

Can I change my booking?

Can I change my booking?

Please try to only book your show if you know you are available. However, we will try to accommodate changes two days in advance of the show time.

Do I have to be really smart?

Do I have to be really smart?

Nothing in the game requires special training or skills. You just have to be willing to work as a team and be persistent.

What is the refund policy?

What is the refund policy?

Like sporting events and other attractions, we do not give refunds under any circumstances.